Identity and access management for customers

Memority streamlines customer identity management through a comprehensive CIAM platform that secures access, automates user journeys and enhances the overall customer experience. This end-to-end approach supports seamless customer acquisition, strengthens access security and ensures regulatory compliance across all digital touchpoints.

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They trust us

Seamless customer acquisition, security and compliance

Our IAM platform's value for clients

Simplified and secure customer registration
Memority optimizes customer acquisition by simplifying registration journeys while building user trust. Our CIAM solution enables:
- Progressive data collection, limited to what is strictly necessary at each stage of the journey
- Automatic data enrichment through social login (Facebook, Google, FranceConnect, b.connect, etc.)
- Online identity verification (KYC) with seamless integration of trusted partners (Docaposte, IDnow, Tessi, etc.)
- Levels of assurance adapted to the source of identity data (manual input, social networks, public or banking systems, credentials)
- Electronic acceptance and signature of terms of use via Yousign, DocuSign and other partner solutions
The result: customer identity management that combines ease of registration with strong data protection, reducing abandonment rates and supporting conversion.
Context-aware customer authentication
Our platform delivers simple and secure authentication, precisely adapted to your customers’ contexts and usage scenarios. Depending on your requirements, you can offer:
- Traditional authentication methods: passwords, email or SMS OTP, and third-party authenticator apps (Google Authenticator, Microsoft Authenticator, etc.)
- Modern passwordless methods, including passkeys and biometric authentication on compatible devices
- Authentication through external identity providers (Facebook, Google, FranceConnect, b.connect, etc.)
- Context-aware adaptive authentication based on signals such as geolocation, inactivity period or device change
- Autonomous management of trusted devices through a self-service portal
- Step-up authentication for sensitive actions and transactions
- Seamless navigation across authorized customer portals through Single Sign-On (SSO)
The result: customer access security that combines ease of use with advanced protection, without compromising the user experience.
Self-service portal for customers
Memority provides customers with an intuitive and secure self-service portal, enabling them to manage their identities independently and with full transparency:
- Management of identity attributes and authentication methods
- Visibility into access rights and authentication history
- Administration of trusted devices
- Management and revocation of consent for sharing data with third parties
The result: autonomous and transparent customer identity management that enhances user trust and satisfaction
Single, centralized customer repository
Our CIAM solution centralizes customer data within a single repository, fully synchronized with your information system:
- Definition of your own data model, covering identities, preferences, subscriptions, portals and related attributes
- Aggregation and propagation of data to and from third-party repositories, in synchronous or asynchronous mode
- Real-time data access, strictly limited to authorized scopes
- Full traceability of all actions performed by customers or on their accounts
The result: a single CIAM repository providing a 360-degree view and secure governance of your customer data.
Customized integration with your applications
Memority integrates seamlessly with your business applications while aligning with your corporate policies. Our customer access automation capabilities allow you to:
- Customize authentication pages and the self-service portal in line with your brand identity
- Orchestrate business policies and logic through Memority APIs
- Trigger API calls, notifications or internal approval workflows
- Synchronize data with third-party systems through automated provisioning
- Generate customized reports or export data to your Business Intelligence tools
- Integrate with third-party platforms such as e-signature solutions, identity providers, KYC services and CRM systems
The result: flexible CIAM integration that creates business value while streamlining and optimizing your operational processes.

Simplified and secure customer registration

Memority optimizes customer acquisition by simplifying registration journeys while building user trust. Our CIAM solution enables:

Progressive data collection, limited to what is strictly necessary at each stage of the journey

Automatic data enrichment through social login (Facebook, Google, FranceConnect, b.connect, etc.)

Online identity verification (KYC) with seamless integration of trusted partners (Docaposte, IDnow, Tessi, etc.)

Levels of assurance adapted to the source of identity data (manual input, social networks, public or banking systems, credentials)

Electronic acceptance and signature of terms of use via Yousign, DocuSign and other partner solutions

The result: customer identity management that combines ease of registration with strong data protection, reducing abandonment rates and supporting conversion.

Context-aware customer authentication

Our platform delivers simple and secure authentication, precisely adapted to your customers’ contexts and usage scenarios. Depending on your requirements, you can offer:

Traditional authentication methods: passwords, email or SMS OTP, and third-party authenticator apps (Google Authenticator, Microsoft Authenticator, etc.)

Modern passwordless methods, including passkeys and biometric authentication on compatible devices

Authentication through external identity providers (Facebook, Google, FranceConnect, b.connect, etc.)

Context-aware adaptive authentication based on signals such as geolocation, inactivity period or device change

Autonomous management of trusted devices through a self-service portal

Step-up authentication for sensitive actions and transactions

Seamless navigation across authorized customer portals through Single Sign-On (SSO)

The result: customer access security that combines ease of use with advanced protection, without compromising the user experience.

Self-service portal for customers

Memority provides customers with an intuitive and secure self-service portal, enabling them to manage their identities independently and with full transparency:

Management of identity attributes and authentication methods

Visibility into access rights and authentication history

Administration of trusted devices

Management and revocation of consent for sharing data with third parties

The result: autonomous and transparent customer identity management that enhances user trust and satisfaction

Single, centralized customer repository

Our CIAM solution centralizes customer data within a single repository, fully synchronized with your information system:

Definition of your own data model, covering identities, preferences, subscriptions, portals and related attributes

Aggregation and propagation of data to and from third-party repositories, in synchronous or asynchronous mode

Real-time data access, strictly limited to authorized scopes

Full traceability of all actions performed by customers or on their accounts

The result: a single CIAM repository providing a 360-degree view and secure governance of your customer data.

Customized integration with your applications

Memority integrates seamlessly with your business applications while aligning with your corporate policies. Our customer access automation capabilities allow you to:

Customize authentication pages and the self-service portal in line with your brand identity

Orchestrate business policies and logic through Memority APIs

Trigger API calls, notifications or internal approval workflows

Synchronize data with third-party systems through automated provisioning

Generate customized reports or export data to your Business Intelligence tools

Integrate with third-party platforms such as e-signature solutions, identity providers, KYC services and CRM systems

The result: flexible CIAM integration that creates business value while streamlining and optimizing your operational processes.

Request a demo

Optimal protection of your resources
Memority protects your critical resources and information assets through robust and policy-driven customer access security:
- Context-aware authentication adapted to the sensitivity of resources, from passwords up to Multi-Factor Authentication (MFA)
- Automated detection and remediation of inactive accounts, including recertification, suspension and deprovisioning
- Full traceability of authentication, authorization and administrative actions
The result: tailored and verifiable customer access security, aligned with industry best practices and regulatory expectations.
Guaranteed regulatory compliance
Our IAM platform supports compliance with your legal and regulatory obligations through built-in governance and auditable processes:
- Acceptance and electronic signature of Terms & Conditions upon first login and whenever updates are required
- GDPR compliance with granular management of customer consent for data sharing
- Protection against extraterritorial regulations through fully French and European hosting
- Automatic generation of compliance reports required for GDPR, NIS2, DORA and ISO 27xxx standards
The result: regulatory compliance seamlessly embedded into customer identity management processes.
Streamlining your IAM infrastructure
Memority Identity Factory consolidates your IAM environment by centralizing all identities within a single, unified platform:
- Integrated IGA (Identity Governance & Administration), CIAM, SSO/Federation and MFA capabilities
- Unified management of all identity types: employees, partners, customers and non-human identities
- A single portal providing a 360° view of accesses across your information system
- A single investment that simplifies IAM projects and reduces the need for specialized IT skills
- Elimination of update and vulnerability management constraints through a fully managed platform
The result: a consolidated, modern and future-proof IAM foundation that simplifies your architecture and supports long-term scalability.
Creating value for IT teams
Our customer access automation solution enables IT teams to focus on strategic initiatives rather than operational constraints:
- End-to-end automation of customer identity lifecycle management (creation, update, deletion)
- Delegation to application owners for the integration and management of their own services
- Elimination of maintenance and update-related constraints
- Centralized control through a single technology covering all identity types
The result: IT teams refocused on innovation and value creation for the organization.

Optimal protection of your resources

Memority protects your critical resources and information assets through robust and policy-driven customer access security:

Context-aware authentication adapted to the sensitivity of resources, from passwords up to Multi-Factor Authentication (MFA)

Automated detection and remediation of inactive accounts, including recertification, suspension and deprovisioning

Full traceability of authentication, authorization and administrative actions

The result: tailored and verifiable customer access security, aligned with industry best practices and regulatory expectations.

Guaranteed regulatory compliance

Our IAM platform supports compliance with your legal and regulatory obligations through built-in governance and auditable processes:

Acceptance and electronic signature of Terms & Conditions upon first login and whenever updates are required

GDPR compliance with granular management of customer consent for data sharing

Protection against extraterritorial regulations through fully French and European hosting

Automatic generation of compliance reports required for GDPR, NIS2, DORA and ISO 27xxx standards

The result: regulatory compliance seamlessly embedded into customer identity management processes.

Streamlining your IAM infrastructure

Memority Identity Factory consolidates your IAM environment by centralizing all identities within a single, unified platform:

Integrated IGA (Identity Governance & Administration), CIAM, SSO/Federation and MFA capabilities

Unified management of all identity types: employees, partners, customers and non-human identities

A single portal providing a 360° view of accesses across your information system

A single investment that simplifies IAM projects and reduces the need for specialized IT skills

Elimination of update and vulnerability management constraints through a fully managed platform

The result: a consolidated, modern and future-proof IAM foundation that simplifies your architecture and supports long-term scalability.

Creating value for IT teams

Our customer access automation solution enables IT teams to focus on strategic initiatives rather than operational constraints:

End-to-end automation of customer identity lifecycle management (creation, update, deletion)

Delegation to application owners for the integration and management of their own services

Elimination of maintenance and update-related constraints

Centralized control through a single technology covering all identity types

The result: IT teams refocused on innovation and value creation for the organization.

Request a demo

Connect your tools to a centralized hub

Memority relies on specialized technology partners to offer the best service and provides an extensive catalog of third-party technology integrations to facilitate deployment within your information system.

All our integrations

FAQ

Frequently asked questions about customer access management

All questions

How does Memority improve the registration and authentication experience?
Our IAM platform offers seamless registration, combining progressive entry, social login and online KYC verification. Authentication adapts to the context, with modern options such as passwordless, biometrics and intelligent MFA. The result: a simplified user experience that reduces abandonment while strengthening customer access security.
How does your CIAM solution simplify the work of IT teams?
Identity Factory Memority fully automates the creation, updating and deletion of customer accounts. The single repository centralizes all data, while the self-service portal delegates many actions directly to users. As a result, you can significantly reduce your operational workload, while ensuring reliable, scalable customer identity management.
How do you ensure compliance for customer data?
Memority natively integrates consent management, electronic signature of T&Cs and full access traceability. The platform automatically generates the reports required by RGPD, NIS2 and the main ISO standards. This gives you a fully compliant and auditable customer IAM use case that secures your data and those of your customers.